bp taka's Privacy Policy
This policy sets out a full description of how your personal information is collected, used and kept secure.
This privacy policy applies to all use of services on the bp taka platform. By creating an account on this site or using any of its services, you confirm that you have read this policy and agreed to its terms. The full terms governing use of the site are described in detail on the Terms and Conditions page, which is consistent with this policy.
bp taka treats every user's privacy with the utmost importance. To protect your personal information, we follow industry-standard technical measures and strict processes. This document provides a full description of how we collect, store, use and secure data.
Introduction
bp taka is an online gaming and betting platform operated specifically for users in Bangladesh. All services offered on this platform — including slot games, live casino, sports betting, deposits and withdrawals — fall under this privacy policy.
"Personal information" means any information that can identify, or potentially identify, a specific individual — such as name, mobile number, email address, financial transaction details and device identifiers.
This policy is consistent with the approved policy of the platform's primary operating entity and has been prepared in accordance with international standards applicable to the protection of user data.
Scope of Data Collection
2.1 Information Provided at Registration
When you open an account with bp taka, you voluntarily provide certain information. This includes:
- Full name and date of birth (for age verification)
- Mobile number (for OTP verification and communication)
- Email address
- Username and password chosen by the user
- National ID information used for identity verification (where required)
2.2 Financial Transaction Information
When a deposit or withdrawal is completed via bKash, Nagad, Rocket or Upay, the relevant payment details are stored securely. This includes the mobile wallet number, transaction amount and timestamp. Full payment card or bank account details are not stored on bp taka's servers.
2.3 Automatically Collected Information
When you browse the bp taka website, certain information is collected automatically:
- IP address and device identifier
- Browser type and version
- Operating system information
- Page view sequence and duration
- Referral URL (the site you came from)
2.4 Gaming Activity Information
While you play on the platform, game history, bet amounts, win/loss records and game-related preferences are collected and stored. This information is used to improve service quality and to monitor responsible gaming.
Purpose of Data Use
bp taka uses collected data only for the following purposes:
- Account management: Creating, verifying and securing user accounts.
- Service delivery: Running games, betting, payments and customer support properly.
- Personalisation: Analysing your preferences and usage patterns to show relevant games and offers.
- Fraud prevention: Detecting suspicious activity and ensuring account security.
- Age verification: Preventing the provision of services to persons under 21 years of age.
- Technical improvement: Monitoring and improving site performance.
- Legal obligations: Maintaining compliance with applicable laws and regulations.
- Communication: Sending you important notifications related to your services.
Your personal information is never sold to advertisers or third parties. Data use is always limited to the purposes stated above.
Sharing Data with Third Parties
4.1 Service Provider Partners
bp taka uses certain trusted third-party services that assist in operating the platform. These parties receive only the information necessary for their specific function and are contractually bound to meet our privacy standards:
- Payment processing service providers (for connecting with bKash, Nagad, Rocket and Upay)
- Game software providers (technical gaming session data only)
- Cloud hosting and server service providers
- Identity verification services (KYC)
4.2 Legal Requirements
bp taka may be legally required to provide certain information in response to a court order or a legitimate request from a competent authority. In such situations, we verify the validity of the relevant legal request before disclosing any information.
4.3 Prohibited Uses
Under no circumstances does bp taka sell your personal information to marketing organisations, disclose it to third parties for advertising purposes, or use it beyond its original purpose without your consent.
Cookies and Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. bp taka uses cookies for the following purposes:
- Essential cookies: Maintaining login status, storing security tokens and managing sessions — the site cannot function properly without these.
- Functional cookies: Remembering your language preference, display settings and gaming preferences.
- Analytics cookies: Understanding which parts of the site are used most and improving the user experience.
5.2 Cookie Controls
You can delete cookies or stop accepting new ones at any time through your browser settings. Please note, however, that disabling essential cookies may interrupt some important site functions.
Data Storage and Security
6.1 Technical Safeguards
bp taka uses industry-leading security measures to keep your information safe. These include:
- SSL encryption — all data exchanged between your browser and our servers is encrypted
- Password encryption — no password is stored in plain readable form
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
- Unauthorised access detection systems
- Restricted employee access — only designated staff can access specific data
6.2 Data Retention Period
All necessary data is retained while your account is active. Even after an account is closed, selected data may be retained for a defined period for legal obligations, dispute resolution or fraud prevention purposes. Once that period has passed, the data is securely deleted.
6.3 Response to a Data Breach
If a data security breach occurs for any reason, bp taka will promptly notify the affected users and take the necessary remedial steps.
User Rights
Every registered user of bp taka holds the following rights regarding their personal information:
7.1 Right to Access
You may request to know what information bp taka holds about you. By contacting the support team via live chat or email, you can obtain details of the information stored in your account.
7.2 Right to Rectification
If your profile contains incorrect or incomplete information, you may request a correction. You can change general information yourself through your account settings; the support team will assist you with changes to important identity-related information.
7.3 Right to Erasure
You may request that your account and associated data be deleted from bp taka. However, it may not be possible to immediately delete all data where there are legal obligations, ongoing disputes or financial transaction records involved.
7.4 Right to Object to Processing
If you object to marketing communications or to certain types of data processing, you may inform bp taka accordingly. Reasonable requests will be considered and the necessary steps taken.
For more details about these rights or for assistance, please visit our Frequently Asked Questions (FAQ) page.
Protection of Minors
All bp taka services are strictly for persons aged 21 and above. Protecting minors is one of our highest priorities.
Age verification is mandatory at registration. We do not knowingly collect or store information from any person under 21 years of age. If we become aware that a minor is using the service, that account will be closed immediately and the associated data will be securely deleted.
A note to parents — please use parental control software to manage your child's internet use. You can find detailed information on responsible gaming on our Responsible Gaming Guidelines page.
Policy Changes
bp taka reserves the right to amend or update this privacy policy as needed. When significant changes are made to the policy:
- The updated date on this page will be changed.
- Registered users will be notified via email or through their account.
- Continued use of the site after a change will be considered as consent to the new policy.
We therefore recommend that you visit this page regularly and stay informed about any changes.
Contact
If you have any questions, concerns or requests regarding this privacy policy, please contact the bp taka support team. We provide support 24/7 in both Bengali and English.
Live Chat
Instant support is available via the live chat button at the bottom right of the site.
Support Hours
Seven days a week, 24 hours a day.